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Recover your email using your phone. Recover email address by phone number. Recovering using a mobile phone

is one of the most popular postal services in our country. This is partly facilitated by the fact that the project appeared a very long time ago, back at a time when access to the Internet was via a dial-up modem at best. Today, people continue to register mailboxes on this service, although the younger generation often prefers to use other sites, including Yandex.ru and Google.ru. However, this is not what our conversation will be about today.

Let's imagine that you have already created a mailbox for yourself (we will discuss how to do this in the near future) and unexpectedly you simply forgot your password. Well, who doesn’t it happen to? The question arises - is it possible to restore it and how to do it?

This can be done, and there are several recovery methods. They do not take up much of your time, but some of them you will not be able to use due to circumstances. We will tell you exactly which ones right now.

Password recovery methods

Go to the mail service website and click “Forgot your password?”.

Then enter your mailbox address.

After which you will be able to recover your password.

You can indicate the cell phone number to which you linked your email during registration. The number format is: +79991234567. After pressing the “Enter” button, you need to wait for an SMS message in which you will receive a special code. This code must be inserted into the field that appears on the monitor screen. Only after this you will be prompted to change your password to a new one. Next time, write it down on a piece of paper so you don’t lose it.

Enter the additional e-mail that you also provided during account creation. You must add it to the appropriate field, then go to the specified mailbox and wait until the message arrives. It may be delayed a little (5-10 minutes), but it will definitely come. The letter will contain an active link that you will need to click to go to change your password to a new one. However, this method immediately disappears if you did not enter an additional e-mail during registration.

Answer the secret question. You must clearly remember the answer to it, and if it consists of one word and begins with a capital letter, then it must be indicated in this format.

If your mailbox has the ability to forward all your mail to another address (this is necessary, for example, for several people to work with one mailbox at the same time), then you can specify it as a recovery one.

Well, if the methods described above do not suit you, then there is only one option left - write to the support service. In principle, filling out your details should not be a problem for you, but the joint venture, as far as we know, can take up to several days to review each questionnaire, so you need to be patient. In addition, it is far from certain that your mail will be returned to you. Therefore, we strongly recommend that you fill out the form entirely.

Filling out a support form

Click "I don't remember the answer."

You will have to fill in the following fields:

Surname

Birthday

Registration password

Approximate mail registration date

Answer to secret question

Your work mailbox where you can be contacted

After filling out the form, wait until you receive a response. There is no need to fill out the form again until you receive an answer; you won’t receive it ahead of time anyway! Please note that the information you provided is being verified and this may take some time.

For our part, we can wish you good luck and don’t forget your password in the future.

It’s clear what to do if you forgot the password for your Mail.ru email account. But what to do if your email login is lost? Such cases happen often and many do not know what to do. After all, there is no special button here, as in the case of a password. Let's look at how you can regain access to forgotten mail.

Unfortunately, Mail.ru did not provide the possibility of restoring a forgotten login. And even the fact that during registration you linked your account to a phone number will not help you regain access to your mail. Therefore, if you are faced with such a situation, then try the following.

Method 1: Contact your friends

Register a new mailbox, no matter what. Then think about who you've been texting lately. Write to these people and ask them to send you the address from which you sent the letters.

Method 2: Check the sites where you registered

You can also try to remember which services you registered with using this address and look in your personal account. Most likely, the form will indicate which email you used when registering.

Method 3: Saved Password in Browser

The last option is to check if you have saved your email password in your browser. Since in such a situation not only it, but also the login is always saved, you will be able to view both of them. You will find detailed instructions for viewing your password and, accordingly, login in all popular web browsers in the articles at the links below - just click on the name of the browser you use and where you save your login data to sites.

How to recover mail

Since you came to this article, it means that you saw an unpleasant window with the inscription “Invalid name or password” when entering your mail.ru mailbox.

This message appears for one of two reasons: either you actually entered the wrong username or password, or the mailbox was hacked. In both cases, you can restore access, and now I will show all possible solutions to this problem.

If you forgot your login

To access mail, you must know your login, that is, the exact address of the mailbox. It would seem like a banal thing, but about half of the users cannot log in precisely because of this.

There are four types of login in Mail mail: mail.ru, inbox.ru, bk.ru, list.ru

For example, I have an email address called dima. So my address could be [email protected], [email protected], [email protected] or [email protected]. These are all different boxes!

You can select the ending in the login form on the right.

Often users make mistakes not only with the ending, but also with the name itself. For example, a person has an address [email protected], and he points [email protected]. An error in one letter or number matters - after all, these are two different boxes.

If you don't remember your login. In the event that you don’t remember your login at all, there is only one option: contact someone who can tell you it.

Contact the people you wrote to from this mailbox. If they have at least one letter left from you, then your login is easy to find out. To do this, you need to open the letter and look at the address indicated at the top of it.

If you forgot your password

There is often a situation when the user knows exactly both the login and password, but still cannot get into the mailbox. The solution is simple: open the Notepad program (Start → All Programs → Accessories → Notepad) and type the password. Then we copy it and paste it into the login form on Mail.

Jokes aside, I have repeatedly encountered the situation where a person knows exactly the password, but enters it incorrectly every time. After all, the password is printed under asterisks and the error cannot be seen.

How to recover your mail.ru password

If you have tried all possible options, but still cannot log in, all that remains is to recover your password. This is done like this:

1 . Open the website mail.ru

2. In the upper left corner, where you enter your mail, click on “Forgot your password?”

3. We indicate the address of your mailbox and click “Restore”.

By phone number

If your email is linked to your phone, this message will appear:

Enter the code from the picture and click “Receive code via SMS”. A window will appear:

All you have to do is wait for an SMS message to your linked phone number (usually it arrives within a minute) and receive the code.

Via another email

If you have secured yourself in advance and specified an additional mailbox, then you will see the following window:

In the empty field we enter the hard-to-read code on the left side and click “Restore”, after which we receive the following message:

We open it and see that to restore you need to follow the link.

We print it in both one and the second field, and enter the mail. Now you can get into it using this password.

Via security question

Previously, when registering on mail.ru, you had to select a secret question (the answer to which only you know) and indicate the answer to it. This is especially true for old boxes that are more than two years old.

If you specified it, then the following window will appear:

You just need to type the answer to this question and if it turns out to be correct, the system will immediately allow you to change the password for the mailbox, after which it will open it.

If you don't have access to your phone

If there is no access to the phone, another mailbox, or the answer to the secret question is not suitable, then there is nothing left to do but select the item I do not have access to the specified phone/mail account/I do not remember the answer.

In this case, the site will ask you to fill out a form like this:

We fill it out carefully. Pay special attention to the “How to contact you” section. Here you need to enter your email address. This is where the decision will come, so if you don’t have another email, you must register it. It's better to open it on Yandex or Google.

What to do if your email has been hacked

Very often it is not possible to enter the mailbox because it has been hacked. And this applies even to those who have nothing valuable there.

It happens that a person has just registered his email, has not yet had time to send a letter to anyone, and the mailbox has already been hacked. This happens for various reasons: the password is too simple, viruses, spyware and much more.

If this happened to you, then when you try to restore access, the following message will appear:

The situation is sad, because in this case it is more difficult to regain access to the mailbox. But don’t despair and enter your mobile phone number and the code from the picture. An SMS message with a digital code is sent to your phone, which you need to enter in an additional window.

After this, the following form opens:

We fill it out very carefully. Often after this another, more detailed questionnaire appears.

We also fill it out very carefully. If you cannot answer any questions, skip.

After submitting the completed form, we receive the following message:

Now we are patiently waiting for a decision on our issue. It will be sent to the email address specified in this form.

As a rule, the answer comes within a few days. For example, it came to me the next day, and it was Sunday.

If you submitted the correct information, you will receive an email something like this:

If you receive a refusal to restore (and this can happen due to an incorrectly filled out form), try going through this procedure again, indicating other expected data.

Password recovery via support service

If all else fails, there is another recovery method.

First, we need another mailbox on mail.ru. You can register a new one or ask someone you trust. Having a mailbox on Mail, we do the following:

We go into it and click the “Write a letter” button.
In the subject line we write “Password recovery”, in the addressee line - [email protected]

In the body of the letter you should write about when access was lost, inform that the mail was hacked and ask for a package of documents that is necessary to restore it. Don't forget to include the full mailbox address.

You will receive a response shortly, telling you what information you need to provide.

If you registered the box using your real data, then you can report this, and perhaps you can get by with just a photo of your passport or birth certificate.

If the data is not real, then you will need to provide as much information about the mailbox as possible, namely:

Personal settings (filters, etc.).
Personally created folders.
Latest incoming and outgoing emails.
Data specified during registration (first name, last name, date of birth, etc.).
Answer to the secret question (if changed, then all secret questions and answers to them).
Your previous passwords (all the ones you remember).

Advice . When communicating with Maila support, write very detailed emails, providing as much information as possible. Be extremely polite: do not accuse or be rude of anything!

If you manage to prove that this is your mailbox, you will soon receive a notification about this, and then a link to change your password (it will work for 72 hours).

Conclusion

To prevent this from happening again, link your phone number to the mailbox.
Set a complex password: about 14 characters long, using numbers and upper and lower case letters (uppercase and lowercase).
Write down your username and password in a safe place.

In the last article we talked about, today we’ll talk about recovery. Restoring a mailbox from mail.ru is required for various reasons, but this is mainly due to the lack of a password. Without writing down data, it is difficult to remember it later. There are also frequent cases when a mailbox is deleted, and then the user wants to restore it. Is it possible to get my data back? There are several ways and everyone will find the easiest one for themselves.

How to restore access to mail if you deleted it?

There are cases when mail is not needed, but after some time, it turns out that without it it is impossible to access some service or it is impossible to communicate with other users. What can I do?

In this case, you first need to go to the main page of the Mail.ru search engine. Then write your username and password in the data entry field. If you remember them, then you don't need to do anything else. The mailbox will be restored and you will be able to use it again. However, there is one caveat - you will no longer be able to restore the data that was stored in the box.

This is perhaps the simplest and most obvious way to restore mail on Mail.ru. But only ideally can you remember your login and password. What should those who don’t remember this data do?

In this case, there are several options for resolving the issue, but everything will depend on what data you remember about your mailbox and profile.

Recovering mail by phone

It's good if you know your mail login on Mail.ru. First, click on the link “Forgot your password?”

You will be offered ways to recover your password. Among them you will also find an option to restore access via a mobile phone. But this method will only work if you entered this information when registering your profile.

Usually the phone number is connected to the mail and account at once. The phone data is not shown to anyone and is only needed to confirm login in such specific cases. If you used a phone number during registration, then simply select the “recovery by phone message” method.

Confirmation via SMS is already practiced in many services and is no different in the same VKontakte or Google. You enter your phone number as usual, and the last four digits are entered in the field provided for this purpose.

The message arrives quickly enough. The code must be entered in the window that appears and your mail will be available to you again.

What to do if the phone number does not help in your case? For example, you did not enter your data and now you cannot use such a function? Then choose an answer to the security question.

It was initially entered when registering an account and mail. You had to choose one of the questions and write your answer. This is one way of identifying users so that the system can only grant access to the user who remembers the answer to the question asked.

If you know both the question and the control answer to it, then just select your question from the list and write your answer, which you entered during registration. Only this one will work.

After entering the required data, the system will ask you to enter the code in the image. At this stage, after confirming the data, you will resume access to your mail.

If you don’t remember the answer, you need to click on the “I don’t remember the answer” link and select other options.

If the security question and answer option is not your option, then try contacting technical support for help. In fact, this is a common practice, and it is supported in many other services, for example, Skype.

The Mail.ru website has a special form for this. After you click on the “I don’t remember the answer” link, you will be offered this very contact form.

In order for you to be able to access your remote mail, enter the personal information that you used when creating it. That is, you will have to remember what you can. Specialists will use this data to not only verify that it is your email, but also to quickly find the data you used to register and restore your access.

For example, you will have a question - “when was mail created?” Of course, you won’t remember the specific date, but you can probably give an approximate range. Select the most appropriate value and continue to indicate the remaining data.

Among the data you will see a line with a password. It will be called “Registration Password”. It will need to be filled out and if you do not remember your password, then enter a new set of complex characters and be sure to write it down in a separate file.

You also need to take into account that you have an additional mailbox. If it is not there, then it is unlikely that you will be able to restore access to Mail.ru using this particular method. When you registered your mail for the first time, you specified an additional mailbox so that in case of problems you could access the second mailbox. If you missed this moment during registration, then nothing can be done. If you did, then this is where the specialists from the Mail.ru support service will send you the data for recovery. Enter your email and specialists will send you a link to it if the email can be restored.

When all the data is filled in, click on the “Submit” button and now you will need to answer a series of questions.

Even though the recovery process through support seems long, this is what protecting your personal data and your personal information looks like. You will need to answer questions that will help the support team understand that you are the owner of the account.

The more information about yourself you write, the greater the chance that your access to your mail will be restored.

After filling out, all you have to do is wait for a specialist from the support service to respond. The time always varies and depends on the workload of specialists. A letter will be sent to your additional mailbox containing a link. Follow the link and enter your new password in the window that appears. This will restore access to your deleted mail.

Video instructions for email recovery

Watch the video instructions to understand exactly how to restore a mailbox from Mail.ru.

Thus, it is possible to restore remote access to your Mail.ru mailbox, but to do this you need to remember as much information as possible that was entered when registering your mail. If you manage to remember the data, then recovery will not take you even two minutes. Otherwise, you need to contact technical support, and what decision the specialists will make will depend on the correctness and completeness of your answers.