Typical problems with Wi-Fi routers. Problems with WiFi router - diagnostics and solution Dir 300 connection lost
Setting up a Wi-Fi router D-Link DIR-615 for the network " Matrix"(MNS) is extremely simple even for beginners who are doing it for the first time - with our instructions, setting up will not be difficult. At least, you won’t have to specify any problems like routing (like our cycle). And today we will tell you what you will have to indicate.
Let's get started. Open your favorite browser and go to 192.168.0.1 . A login form to the administrative part of the router should appear:
Enter admin in the “Username” and “Password” fields (in each field) and click on Entrance. DIR-615 will kindly offer to change the password (although, as a courtesy: if you try to refuse, he will prompt you again and again, and so on until you change your password):
So, we logged in again, and finally we see the start screen:
Setting up a network (Internet connection) D-Link DIR-615
To set up your Internet connection, click on the big blue icon Configure manually. A page will open with approximately the following content:
On this page you can find out the firmware of DIR-615 ( 1.0.0 ), as well as other useful information, such as the name of the Wi-Fi network ( DIR-615), which the router also kindly automatically created for us.
Now open the tab Net:
Most likely, you will see the same picture: a connection with the name “WAN”, with the status “Broken”. Let's correct this misunderstanding by clicking on the “WAN” connection.
And now - the most important moment of setup, where you need to indicate the MAC address assigned to you in the “Matrix” and indicate it in the “Ethernet” section in the “MAC” field.
How and what MAC address should I specify?
1. If you are now setting up the router from the computer that was previously connected to the Matrix, then just click the button Clone MAC.
2. If you are setting up a router from another computer (or you don’t know which computer was connected to the network up to this point), then you need to call Matrix technical support, explain that you connected the router to their network and dictate those numbers and letters that are indicated in the "MAC" field above the "Clone MAC" button.
The settings will be applied, and after that on the tab Status you can personally observe how happy packets run back and forth on the WAN network we set up and carry with them serene kilobytes of the Internet. And most importantly, the state of this connection will change to “Connected”:
Now we have come to the last stage of setup - directly to .
Setting up Wi-Fi (wireless network) D-Link DIR-615
Open the tab WiFi, and then its child tab basic settings. Please indicate here:
SSID: name of your Wi-Fi network
Wireless mode: 802.11 B/G/N mixed
Click the button Change at the bottom of the page and go to the next tab Security Settings. Please indicate here:
Network authentication: WPA-PSK/WPA2-PSK mixed
Encryption key: password for connecting to your Wi-Fi network, at least 8 characters
WPA encryption: TKIP+AES
Press again Change. Now, to save the settings to the router’s permanent memory, open the top menu (which is hidden behind the button System) and select Save and Reboot. After about 2 minutes, the device will reboot and be ready to use.
We hope everything worked out for you. Thank you for your attention! We remind you that you can follow our new articles in our group
Setting up the DIR-300 NRU router is not working, please help with advice. I bought this model of router. The store reassured me, they said that it is the easiest to install and almost all Russian Internet providers work with it, and all of them have instructions for installing it on their official websites. Of course, there were no instructions for this model on our provider’s website, and I also realized that the DIR-300 router comes in some different revisions b1-b5 (it turned out I had NRU b5). And each Internet provider configures the router differently, or so it seemed to me. As for the manual book that came with the router, it contains a description of connecting the DIR-300NRU b5 to the XP operating system. I want to connect it first to a system unit with the Windows 7 operating system, and then connect my daughter’s laptop to the created virtual network, but it also has Windows 7 installed. I tried to figure it out myself and you know, all these IPoE and PPPoE, PPTP are a headache got sick. So I have a question for you: can I still connect two of our computers to the router or immediately call a specialist like you. And also, explain in Russian what is the difference between WAN and VPN? Vladimir. Samara.
For a long time now, my friends have been asking me to buy and set up a router for them. We go to the store, buy it and set it up step by step, and you watch everything that happens, everything will be clear even to a beginner. You can connect any router, it all depends on your persistence and, of course, patience. Setting up the DIR-300 NRU Router not complicated, this router is extremely popular due to its inexpensive price of 1000-1100 rubles and good reliability and works with the operating systems Windows XP, Windows Vista, Windows 7. On the official websites of Russian providers, there are instructions for installing it, but as I noticed outdated revisions b1, b2, b3, web interface of settings is black and brown.
- In 2011, D-Link updated the web interface, now the router settings windows (including the new model DIR-300NRU b5 are pale green, and the background is white; naturally, the settings have changed a little. For providers, everything remains in place. This is for many users, recently purchased a router, it is confusing. At the moment, according to my observations, the most often purchased model is the D-Link DIR-300 NRU b5, which has Wi-Fi support at speeds of up to 150 Mbit, uses an updated settings interface, a built-in firewall and compatibility with standards without wired communications 802.11b and 802.11g I advise you to know exactly what you are buying and check everything in the store.
Attention! Setting up the D-Link DIR-300 NRU router (HW revisions: b1, b2, b3) is slightly different from setting up the DIR-300NRU b5 router, but the essence is basically the same, now you’ll see everything for yourself.
Now about the settings. Before getting onto the Internet (global computer network) from our home, you and I first go to our Internet provider or virtual private network provider (for example, Beeline). There are few real providers in Russia, there are many sub-providers, in simple terms intermediaries. But how to configure the router depends on how these providers organize their network.
How do all providers (providing Internet services) differ and how does this affect the router settings?
Nowadays, one half of the providers use the modern network protocol DHCP or IPoE, where IP and DNS addresses are distributed automatically (I must say very convenient for an Internet provider), and to access the Internet they use an outdated tunnel protocol or a new second-level tunneling protocol L2TP (combining PPTP and L2F).
The other half of the providers work using the outdated PPPoE protocol, associated mainly with xDSL technology (for example Rostelecom), that is, they use DSL modems, in the router settings we again select the PPPoE connection type (information at the end of the article) and configure it a little differently than In the first case. Of course, sometimes there are other features, so before you buy a router, this is my advice to you. Call your provider and find out all the information you need to configure the router, ask about which range of router models to choose from, so as not to have to worry later with settings, firmware and, as you said, specialists like me. Now, let's take a closer look at setting up, in my opinion, a very good router from D-Link, DIR-300NRU b5. In general, I set up this router many times in the seven and in, but unfortunately I didn’t look at the accompanying manual, but it turns out that in fact, as our reader said, nothing is written there about Windows 7, but there is information about XP. Don't worry, our router works fine on both operating systems.
Let's start with the fact that you need to find out what network protocols your Internet provider uses - PPPoE or L2TP, you can find out by looking at the contract with it or you need to call the support service of your provider and just ask, this is the best way, by the way. Let's start with the most common and easiest to configure network protocol today, DHCP. You also need to find out how your provider issues IP addresses; in the case of the DHCP protocol, this happens automatically; you can verify this by looking at the Local Connection Properties of your network adapter.
Windows XP
Start - Control Panel - Network Connections - Local Area Connection - Properties - Internet Protocol (TCP/IP) -Properties - Obtain an IP address automatically And Obtain DNS server address automatically.
Windows 7
Start - type View network connections - Local area connection - Properties - Internet Protocol version 4 (TCP/IPv4) and Properties - Obtain an IP address automatically and Obtain a DNS server address automatically.
If you have the Use the following IP address checked in the Internet Protocol Properties and the addresses are registered, the same addresses must be specified in your agreement with your provider, then your Internet provider works using the PPTP or PPPoE protocol. Let's look at setting up a router with these protocols at the end. But before connecting a router with these protocols, you also need to set the Obtain IP automatically and Obtain DNS server address automatically parameters in the Internet connection properties.
Let's move on to the router settings. If something goes wrong, you can always reset the router to factory settings by pressing the Reset button.
Let's connect the local Internet cable provided by your provider to the WAN port on the router, as we see it says internet on it, and connect the router and your desktop computer to each other with a network cable (in our case, blue) through LAN port No. 1.
Users to whom the Internet is supplied using ADSL technology need to connect the DSL modem and router with a network cable, then connect the router with a network cable to the system unit.
The DIR-300 router has only 4-LAN ports, to which you and I can connect up to 4 personal computers that do not have Wi-Fi.
Turn on the router, open any browser: Chrome, Opera, Mozilla, Internet Explorer and enter 192.168.0.1 in the address bar and press Enter.
And here we are in the initial window of the DIR-300 router. First of all, experienced users download the latest version of firmware (software) for the router from the official website and install it. Currently, our router has the latest version of firmware installed, so there is no need to download or flash anything. And my advice to you, even when the firmware comes out, first try to configure the router as it is, without flashing it, it’s easy for a beginner to make a mistake, and then you can restore the router only at a service center.
Name - Beeline
Connection type - L2TP
Will connect automatically- Put a tick
Service name - tp.internet.beeline.ru
PPP Username - our Beeline login starts with 089...
Password - Your internet password
Encryption - Typically No encryption
The device configuration has been changed- Save so that after restarting the computer, the changes you made to the router settings will be saved.
Next, click Connections again, select the Beeline we just created, Connection type l2tp and assign it Default Gateway(check this item). Click Save.
Click on the button Status - Network Statistics. In the WAN field, you and I see information that our router has successfully received the necessary data from the provider and we have Internet.
Now we connect the laptop to our router via Wi-Fi.
Click the Wi-Fi button in the router settings. General settings . We leave everything as default.
PSK encryption key: We come up with an encryption key, preferably 10-digit, consisting of letters and numbers in random order, it’s more reliable
WPA encryption – AES or TKIP+AES, then your network will be accessible to almost all existing Wi-Fi devices.
WPA key renewal period leave it as default.
Sometimes it happens that the router's settings are lost when its power is turned off, so be sure to open the "System" menu in the upper right corner of the page and click on " Save and Reload". Now the changed settings of your router will be saved in its non-volatile memory.
Control Panel\Network and Internet \ Network and Sharing Center\Wireless Network Management,
Double click on the network DIR-300 NRU 
Properties of the DIR-300 NRU wireless network. Connection tab, you should have a check mark on the item Connect automatically if the network is within range.
In the DIR-300 NRU wireless network properties window, Security tab, check the security settings – Security type,Encryption type, Network Security Key, everything should match the router settings.
Here, friends, are all the settings of our router in the DHCP network protocol.
As for setting up our router in PPPoE mode, you will need to go to the router settings Network -> Connections and select PPPoE connection type, then enter the username and password, as well as confirm the password. Detailed instructions are available on the D-Link website itself - http://dlink.ru/ru/products/5/728.html
In this manual, we will look in detail at the process of setting up the D-Link DIR-300 NRU Wi-Fi router for the Rostelecom Internet provider. This guide is completely suitable for you if you need to configure the DIR-300 router in the following modifications and with the following firmware:
- DIR-300 A/C1 (firmware update may be required)
- DIR-300 NRU B7 with firmware 1.3.x and 1.4.x
- DIR-300 NRU B5/B6 with firmware 1.3.x and 1.4.x
Update: if you have a router with firmware 2.5.11, 2.5.19 or 2.15.12, and the web interface looks like the following screenshot, use the instructions:
- Preparing for setup
- Connecting the router for setup
- How to go into the router settings and find out what firmware it is
- Setting up Rostelecom connection on DIR-300 B5, B6, B7 firmware 1.3.0, 1.3.1, 1.3.3, 1.3.4
- Setting up a Rostelecom connection on firmware DIR-300 B5, B6, B7 1.4.0, 1.4.1, 1.4.3, 1.4.5, 1.4.8, 1.4.9 and DIR-300 A/C1 1.0.0 and older
- Setting up Rostelecom IPTV on DIR-300
Video instructions for setting up a Wi-Fi router D-Link DIR-300 for Rostelecom
If you are too lazy to read a long text manual, you can quickly set up the router using the video below. It shows the setup process with the latest two firmwares, including setting up wireless Wi-Fi security.
Preparing for setup
First of all, if you have already attempted to configure your wireless router (the same as a Wi-Fi router), I recommend resetting the device to factory settings. For this purpose, leaving the D-Link DIR-300 plugged in, press and hold the RESET button on its reverse side for 10-15 seconds. Then release her. It will take another 20-30 seconds to reboot the router.
- In Windows 8 and Windows 7, go to the Network and Sharing Center (you can do this through the Control Panel, or by right-clicking on the connection icon in the taskbar). In the menu on the left, select “Change adapter settings”, then in the list of connections, right-click and select “Properties”. Go to the third point.
- In Windows XP, go to “Control Panel” - “Network Connections”. Select the local network connection, right-click on it and select “Properties”. See below.
- The connection properties window will appear. In the list of components used by the connection, select Internet Protocol Version 4 TCP/IPv4 and click the Properties button.
- Make sure that the connection settings are set to “Obtain an IP address automatically” and “Obtain DNS server address automatically”, i.e. as shown in the picture below. If this is not the case, then make the necessary changes, and then save the settings made.
The last point is to disconnect the Rostelecom connection on your computer. Moreover, neither during setup of the DIR-300 nor after its completion, do not turn on this connection again, because it will have to be installed by the router itself. Otherwise, the Internet will only be available on this computer, but not via Wi-Fi.
Connecting DIR-300 for setting up Rostelecom
On the back of your Wi-Fi router there are five ports, one of which is signed Internet, the rest are LAN, numbered from 1 to 4. The Rostelecom cable must be connected to the Internet port and nowhere else. Even if when you connected Rostelecom television, company employees came to you and connected an Internet cable to the LAN port, do not leave it like that - they did not do it because it was correct. Connect one of the LAN ports on the router to the network card connector of the computer or laptop from which you will configure. Plug the router into a power outlet.
How to go into the router settings and find out what firmware it is
Currently, there are two types of current firmware for Wi-Fi routers D-Link DIR-300 B5, B6, B7 and A/C1. We will look at setting up a Rostelecom connection and a Wi-Fi network on both. If you want to change the firmware to a newer one, then instructions on how to do this are at the end of this article.
In order to go into the settings of the DIR-300 router (NRU), launch any Internet browser and enter in the address bar: 192.168.0.1, then press Enter.
When prompted for a login and password, enter the default values used on D-Link DIR-300 wireless routers - admin and admin in both fields. Immediately after this, if the router has been reset to factory settings or if you just took it out of the box, you will be asked to change the default password to your own. Do this and click "OK". After this, you will find yourself on the main router settings page, which, depending on the version, may have the following appearance:
First, let's look at setting up DIR-300 for Rostelecom on a newer firmware - 1.4.x, if we are talking about a router with hardware revisions B5, B6 and B7 and 1.0.x, if we have DIR-300 A/C1 (however, for the latter, other firmware No). Then there will be a guide for setting up an older firmware version 1.3.0, 1.3.1, 1.3.3, so if you have exactly this version, you can immediately go to the corresponding section of the instructions. Or, if you wish, update the firmware to the latest official version from the D-Link website.
Configuring Rostelecom PPPoE connection on firmware DIR-300 B5, B6, B7 1.4.0, 1.4.1, 1.4.3, 1.4.5, 1.4.8, 1.4.9 and DIR-300 A/C1 1.0.x
At the bottom of the main page of the DIR-300 Wi-Fi router settings, click “Advanced settings”. If you have an English interface, then the language can be changed in a special item at the top of the page.
On the router’s advanced settings page, on the “Network” tab, click WAN.
On the page with a list of connections, where at the moment there is only the “Dynamic IP” connection, click on this connection, and on the page that opens at the bottom, select “Delete”. You will be returned to the list of connections, which will now be empty. Click Add.
Now the most important task is to correctly fill in the parameters of the PPPoE connection to Rostelecom. Use the following parameters (values not specified do not need to be changed):
- Connection type- PPPoE
- Username- Your login for the Rostelecom Internet
- Password and password confirmation- Your Rostelecom credentials
- Click "Save"
At the top of the settings page of the D-Link DIR-300 router, a notification light has been blinking for some time indicating that the settings need to be saved. It's time to do it. Click on the indicator and select "Save".
Refresh the page in your browser. If the settings were made correctly (and the Internet connection on the computer itself is broken), then the created Rostelecom connection should be in the “Connected” status. You can go to the section about setting up a wireless network.
Setting up Rostelecom PPPoE connection on DIR-300 B5, B6, B7 firmware 1.3.0, 1.3.1, 1.3.3, 1.3.4
In order to configure Rostelecom on the DIR-300 with the specified firmware, on the main page of the router settings, click “Configure manually”, then on the “Network” tab, select “WAN” and click on the connection already existing there to open its parameters. Click "Delete".
Remove WAN connection Dynamic IP
This will take you back to the list of connections, but now it will be empty. Click “Add”.
All that is now required is to configure the Rostelecom connection parameters in our DIR-300. You can see them in the picture. Fill in as follows:
- Connection type- PPPoE
- Username- Rostelecom login (for Internet)
- Password and password confirmation- Your password for Rostelecom Internet
- Check the box Keep Alive, if it is currently disabled
Click "Save". You will be returned to the list of connections, including the newly created one. Also at the top of the list there will be a notification that you need to save the settings. Save them. Now, if you have made no mistakes, and the Rostelecom connection on the computer itself is broken, you can refresh the page and see that the connection status has changed to “Connected”. Now you can proceed to setting up your wireless Wi-Fi network settings.
Configuring wireless network settings, how to set a password for Wi-Fi
Again, we will divide the instructions for setting up Wi-Fi into two parts. First, a guide will be given for the newer firmware, then for the DIR-300 router with firmware 1.3.x.
Setting up Wi-Fi on DIR-300 with firmware 1.4.1 - 1.4.9
In order to configure the wireless network settings on the D-Link DIR-300 router with the latest firmware, return to the main page of the router’s administration panel (click “Quick setup” at the bottom of the page or simply enter 192.168.0.1 in the address bar of the browser).
On the left you will see the “Wi-Fi” item. Click on the “Wireless Network Setup Wizard” link. On the following pages you will be asked to step by step specify all the parameters of the wireless Wi-Fi network being created, as well as set a Wi-Fi password. The key points when setting up will be (the rest can be left unchanged):
- SSID- this is the name of the wireless network, by default it is visible to everyone within the range of the wireless router and serves so that you can identify it among other wireless networks.
- A country- here I recommend changing “Russian Federation” to “United States of America”.
- Network authentication- install WPA2-PSK as the most secure method.
- PSK encryption key- this is your Wi-Fi password. With the type of network authentication specified above, it must consist of at least 8 characters - Latin letters and numbers.
- After that, click "Save".
- Also, don’t forget to click “Save” at the top (near the light bulb) - this will avoid resetting your settings after turning off the router’s power.
This completes the wireless network setup. Now you can connect via Wi-Fi from your phone, tablet or laptop and surf the Internet wirelessly. If you also need to set up IPTV television for Rostelecom, then proceed to the next section.
Setting up Wi-Fi on DIR-300 with firmware 1.3.0 - 1.3.3
In order to set the wireless network parameters on the D-Link DIR-300 router with firmware 1.3.x, go to the manual settings page and select the “Wi-Fi” tab. Then - the “Basic Settings” subtab. On the page that appears, you can set the following parameters:
- SSID- this is the name of your wireless network, by which you will distinguish your network from others in the house. I recommend using the Latin alphabet.
- A country- I recommend setting USA instead of “Russia”.
- Save your settings.
Then go to the “Security Settings” subtab, here we will set a password for the wireless network:
- In the network authentication field, enter WPA2-PSK- This is the most secure method for home use.
- In field PSK encryption key Please enter a password of at least 8 characters.
- Click the "Edit" button.
- A notification will appear indicating that you need to save all the settings you have made. Do it.
The WI-Fi setup on your wireless router is now complete. You can try connecting wirelessly from any devices that support it. If you need to set up Rostelecom IPTV TV, then read on.
Setting up Rostelecom IPTV television on D-Link DIR-300
To configure IPTV on both firmware versions of the D-Link DIR-300 (NRU) wireless router, it is not fundamentally different. On the main page of the router with firmware 1.3.x, click “Configure IPTV”. If you have firmware 1.4.x, then click “IPTV Setup Wizard”.
After this, you will need to select the port that will be used to connect the Rostelecom TV set-top box (the Internet will not work through this port). Select and save. This completes the setup.
I hope this instruction helped you.
