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Application for ordering Yandex taxi online. Yandex taxi application How to use the Yandex taxi application

The Yandex taxi application is a free program that allows you to order a car at a convenient time and place. By downloading it to your smartphone, the user no longer needs to call the dispatcher. A few touches and the service itself will send the request to taxi drivers located near you.

How to place orders, use the program and configure it so that it becomes even more convenient is described in this article.

Where to download the Yandex taxi application?

The Yandex taxi application is provided to users free of charge. It is available for download in all official app stores.

How to use the Yandex Taxi application?

After downloading, the Yandex taxi application provides several useful functions, which are described below.

How to install the mobile application?

By clicking on one of the links above, depending on the device you have, click on the Install button and the Yandex taxi application will load and will create a shortcut on your phone. By clicking on this shortcut, you can open it.

How to order a taxi through the application?

Once opened, the program will detect your address, place a mark on the map and ask if your location matches the mark. If not, you need to provide a different address. Then enter the destination address.

If you need to make stops along the way, click on the plus sign and add the addresses of the places where they should be made. You are allowed to place up to three dots. At the end of the application, indicate how you will pay for the trip (cash, card or promotional code) and mark the additional conditions you need.

Each additional service is paid separately.

How to pay for an order by card?

In order for a passenger to be able to pay for trips in the Yandex.Taxi application, one or more bank cards must be attached to his profile. This is done by clicking on the menu item and selecting the Payment Methods line. Next, the function to add a card will appear. Indicate there her details and photographs on both sides. After these steps, the card will become available for payment.

How to cancel the order?

Cancellation of a Yandex.Taxi order is made by clicking on the menu item of the same name.

What should I do if the application says that this area is not supported by the service?

If a message appears on the screen stating that the area is not supported by the service, it means that Yandex.Taxi has not yet been implemented in your region, and you do not have the opportunity to use this service.

Application settings and operation

Use the following tips to make the program more user-friendly.

How to get a trip report?

The trip reporting service is enabled in the program using the Mail settings item for sending reports. There the email address is indicated where all information will be sent.

How to receive an electronic check?

A receipt for each transaction performed in the installed Yandex.Taxi program is displayed on the smartphone in the form of a Push message. They may not arrive if this feature is disabled. For further use of the receipt, send it to your email or take a screenshot.

How to enable Push Notifications?

Messages displayed even in blocking mode are called Push. They are enabled in the smartphone settings. There you need to select the Yandex.Taxi application for passengers, which was downloaded for free, and allow this program to show you notifications.

How to enable SMS notifications?

SMS messages about the car number and driver will be sent to your phone if in the settings on the line Don't send SMS The switch is in the left position.

How to change the application language?

In the Yandex.Taxi application installed on Android, to change the language you need select the Settings menu item and click on the Application language line.

For iPhone users, the language can be changed in the main phone settings in the Language and region section.

Where can I specify the time in the Yandex.Taxi program?

When submitting an application, there will be a corresponding field with the choice of time. By default, the nearest one is set, but you can select the “Other” item, where you specify the specific time by which you need a taxi.

How to cancel the order?

After completing the application, the “Cancel order” button will appear at the bottom of the screen, click – and you’re done.

Is it possible to call Yandex.Taxi without using the application?

You can order a taxi not only in the program, but also through the website. To do this, you need to go to it, enter data: address and time of arrival, destination, mobile phone. Also select a tariff (comfort or economy), if necessary, leave a comment, for example, the entrance number, to make it easier for the driver to navigate. After entering the information, click “Call a taxi”. If everything is correct, an SMS notification will be sent to your phone with the number and make of the car, and the driver’s contacts.

Payment Methods

The Yandex.Taxi application works for passengers by cash and non-cash payments, you can choose a more convenient method.

How to pay for an order by card?

For phones running Android (4.0 and higher) and iOS (versions 8.0 and later), it is possible to pay for the trip with a bank card. In order to use a non-cash payment method, you need to link it to the application.

Go to the program menu, select “Bank card”, then click “Add card” (payment by card may not be available in your region).
Next, enter its data: 16-digit number, expiration date and CVV code (3 digits on the back of the card under the magnetic strip). This does not have to be done manually; you can use the “Scan card” service, and the smartphone itself will recognize the information.
Click "Done".

When placing an order, select payment by card and the amount will be automatically debited.

How to remove a bank card from the application?

To delete a bank card, you need to go to the menu and select the “Bank Card” section. Among the linked ones, select the one you want to get rid of, press and hold for a few seconds, after which the “Delete” window (or a trash can icon) pops up.

Common Questions

Let's discuss the most common questions that users have.

How to exit the application?

The program closes like other applications. To stop using the service, go to the settings of your smartphone (iPhone), select Yandex.Taxi from the list, click “Stop process”.

Why can't I open the program?

If you have problems logging into the program, you should reinstall it and check your Internet connection. If this does not help, contact technical support.

Why does the application crash?

When Yandex.Taxi is ordered through an application on a smartphone, the program may crash. This happens due to insufficient RAM; you need to try clearing the cache and closing existing third-party programs or games. After which the service will work correctly.

The application may also crash due to internal errors, which will be fixed in the new version of the program. If the above method did not help, then wait for the update.

How to update the program?

The application is updated in the same way as other programs; iPhone owners can do this in the App Store, and Android smartphone owners can do this in the Play Market. You need to find Yandex Taxi and click “Update”.

How to clear history?

There is no option to clear history. The developers did not provide such a function.

How to print a receipt?

I became acquainted with a taximeter when I got a job as a driver at Yandex Taxi. What it is, why it is needed and how to use it, I will tell you in detail.

First of all, I will note the main features of the service:
Absolutely free
You can create your own orders,
The calculation can be based on both mileage and time costs,
A working taximeter does not interfere with recording a conversation,
The ability to print receipts via a printer using Bluetooth,
Possibility to accept payment by card,
Availability of a built-in navigator with downloaded maps of the latest version.
Operating under Android OS (from version 4).

As well as a very convenient interface and a large number of options that allow you to adapt the software to your needs.

Software installation

To start a career as a taxi driver in Yandex Taxi, you need to install and register in the application. You can download it from the GooglePlay or Windows stores; on the official website of the project or on any third party. In the latter case, you should be more careful to avoid scammers and various types of computer viruses.

In my opinion, the most optimal and widespread resource is GooglePlay and AppStore. In the store search engine, type Taxometer Yandex Taxi and follow the link. Before installation, you can familiarize yourself with screenshots of the program, its functionality and user reviews. If no questions arise, then the next step is Install. After downloading, the Yandex Taximeter icon will appear on the screen of your smartphone or tablet.

Account registration

To create an account on the Yandex Taxi website, fill out the form. After approval of your candidacy, the company will provide personal information to enter your Personal Account. When launching the application for the first time, be sure to fill in all fields.

For those who want to understand the program in advance, a demo mode is available. He will help you master the interface and functionality of the software, service a “virtual” order, and make initial settings.

While using this service, I noticed some features of its operation:
If applications on your phone consume a lot of traffic, then it is better not to run them together with Taximeter.
It is advisable to switch the automatic connection to the Internet to inactive mode.
It is not the best option to call from a phone that has a Taximeter installed.
For normal functioning of the software, approximately 3GB of memory is required.
Download a city map - this will save traffic.
It's better not to turn off the sounds.
If you are away from the car, be sure to check the “Busy” box.

Compliance with these rules will allow you to avoid global problems in the operation of the service.

Video training

First of all, I recommend that you familiarize yourself with the video (many questions will disappear by themselves after watching):

User instructions

To make it easier for you to master the application and start earning money sooner, I have described the entire process step by step:
1. Turn on the Taximeter and log into your account - only after this is it possible to accept travel orders.

2. Use the slider to select the “On line” status. An important point: the status “Free” or “On line” is set in accordance with reality.

3. The receipt of a new application is accompanied by a sound notification. The following information will be displayed on the screen:
passenger location,
desired car delivery time,
drawn route.

The application can be accepted or rejected. In the case of 40% of passes, the rating is reduced, and in the worst case, access to the service is temporarily blocked.

With three missed orders, it is considered that the driver is currently distracted from the work process, so the “Busy” status is automatically set.

4. Having accepted the call for execution, the car must be delivered to the passenger’s point of departure exactly at the appointed time. If you are late, your rating will be reduced.

5. Having arrived at the place, you need to set the status to “On site”. The client receives a notification.

6. As soon as the passenger gets into the taxi, you can mark “On the way” and move along the specified route. The total amount of the trip will be displayed on the screen.

7. Having arrived at your destination, you must click the “Finish” button.

It is important to remember that you can refuse a trip only in extreme cases, for example, an accident or car breakdown. Yandex drivers and passengers can give each other ratings that affect their rating.

How to receive the money?

In your personal account in the “My Account” section, you can see the status of your account and the amount available for withdrawal, and also get acquainted with the payment statistics.

Withdrawal of funds is carried out to a bank card or Qiwi wallet in the amount of 1000 rubles, with a minimum commission of 100 rubles. Enrollment deadline is the next day. In case of weekends and holidays, the period increases to five days.

As soon as you have accumulated the minimum amount allowed for withdrawal, you can submit an Application for Withdrawal (located in the Finance section). The system will offer a choice of two methods: card and wallet. If they are not linked to the service, you will additionally have to provide their details.

For security purposes, the program may request clarification of the driver’s personal data.

It may happen that the taxi company will delay the transfer of funds. For this purpose, a special Yandex service has been created where you can send a complaint. Your situation will be reviewed and appropriate measures will be taken.

Why is it important to update software?

I recommend updating the program without fail - this allows you to get additional features and options to optimize your workflow. In addition, if you don’t do this, you may be left without orders at all.
The update process is very similar to the installation. In GooglePlay and AppStore (under your account), find the application, follow the link and click the Update button. Next, the system itself downloads the necessary files and after a few seconds (depending on the power of the phone and Internet speed) you receive an upgrade.

If you set the “Update automatically” icon on the GooglePlay store screen, you won’t have to do it manually every time.

The only caveat is that Taximeter cannot be installed on an iPhone. This is due to the fact that the manufacturer of Apple devices is very wary of third-party services. However, Yandex was able to agree to include its program in the official Apple store.

I tried to talk about the main points that will be needed at the initial stage of work. More detailed information can be found on the Yandex website.

To take full advantage of Yandex Taxi, not only the driver, but also the passenger needs to understand the exact procedure. Using these step-by-step instructions for ordering a taxi online, you can get the most out of the app, allowing you to quickly and comfortably get to your desired location.

How to work with the Yandex Taxi application?

First step : Download the application to your mobile phone via the Play Market. It's free. What are the system requirements, such as the operating system? Suitable for iOS and Android, the application also works on Windows Phone. Check only the availability of free space on your gadget (tablet or phone), as well as access to the Internet (it must be uninterrupted).

Second step : It is required in the settings to allow access to the location and personal data important for placing an order. Now it’s easier to understand how Yandex Taxi works for passengers. The developers have tried to make calling a car take less time and effort.

Now how to use the application step by step:

Confirm your current location - it is indicated by a red flag.
Click the "Next" button and enter the address of the place where you want to go. It is acceptable to write a famous landmark located at your destination, such as a shopping center, courthouse, etc.
Click on the “Call a Taxi” button and indicate your preferred payment method.

Using this simple algorithm, you can save a lot of time on travel, because the waiting time for a car is no more than 7 minutes. Immediately after placing your order, the following information becomes available to you:

Travel price. By the way, it depends not only on the distance, but also on the presence of traffic jams and traffic lights, which take up time.
Payment by card. It is possible to pay for the trip by card (find the “Bank Card” item in the menu), and to link it you just need to take a photo.
Contact details of the driver who is nearby and ready to fulfill the order.
Number of the car that will come to pick you up.

Advantages of using the Yandex taxi application:

Easy to use
Fast taxi service
Orders with pre-calculated costs
Finding your location using GPS
Convenient payment in cash and card

What can you say about wishes, misunderstandings and questions that arise? How to promote the quality of services provided and improve the service?

Yandex Taxi support for passengers

The passenger has the right to rate the driver, file a complaint against the driver, or contact the Yandex Taxi support service. This is done either through the application itself (the item is called “Support”), or on the Yandex website. The answer to a question made through the application arrives within a few hours. In the latter case, several functions are available to the slice: a review of the trip, wishes for the service, and a form for corporate clients.

Interesting! Sometimes Yandex Taxi awards bonuses to passengers. They are different in each city, but the chance of getting a discount is higher when the cost of the trip is higher.

Advice. If you need to contact support, try to take into account that the service management strives to maintain a balance between the interests of drivers and passengers.

Passenger Code of Conduct: Take Care of Your Rating

If you need to cancel an order on your own, do not select the reason “The driver asked to cancel the order”: this will worsen his performance indicators. By the way, if a passenger using Yandex Taxi does not get off for more than 10 minutes, the driver has the right to call him to clarify whether he should wait. If a person changes his mind about going, he will have to pay a minimum fee for the delivery of the car, and if he is delayed and asks to wait, this will lead to an increase in the final bill amount.
If the passenger has a promotional code for a cinema, supermarket, restaurant or similar establishment, it must be entered before placing an order. Otherwise, you won’t be able to get a discount - it’s too late to change anything during the trip.
Smoking in taxis and other types of public transport is prohibited by law. But the driver may agree to wait for the passenger while he smokes outside. Also refrain from eating or drinking in the cabin.
Be polite. Greet the driver, say thank you at the end of the trip, call him by name.

If something negatively affects the passenger’s comfort, do not hesitate to talk about it. Don't hesitate to ask to turn down the music or turn up the music, change the radio station, or make the temperature in the cabin warmer or cooler. At the same time, you should respect the driver's personal space, for example, do not speak too loudly on the phone or discuss personal issues in his presence. In this case, the review about you as a passenger will be good.

1. How does the Yandex Taxi application work?
2. How does Yandex taxi work for passengers? Why is it convenient to use such a service?
3. What do you need to place an order?

Yandex Taxi is a unique service that allows you to call a passenger taxi without the help of a dispatcher, tracking your car in real time on a map. However, the secret is quite simple: the application finds and helps order a taxi in a matter of seconds, establishing a connection with those drivers who are in close proximity to the customer of the service.

It would seem that everything is simple and clear. At the same time, it is very important to study in more detail what Yandex Taxi is, how does this service work? This will help you fully understand all the advantages and disadvantages of this service.

How does the Yandex Taxi application work?

The principle is quite clear. In order to use this service, you just need to download a free application designed specifically for iOS and Android mobile platforms. Finding and ordering a taxi that’s right for you is very simple, reliable (the request is recorded on the official web portal of the service), and the waiting time will take no more than five minutes, even taking into account the busy traffic of the metropolis.

Customers who are waiting for their order to be fulfilled are always surprised by such efficiency. The program helps you quickly find and order a taxi by contacting drivers nearby. In this case, the order is sent immediately to the driver without the mediation of the dispatcher. This solution significantly reduces the waiting time for the client, and therefore increases the level of service quality. In addition, the application allows you to track your order, visualize the movement of the car and information about it on virtual maps.

In addition, the car can be pre-ordered. To do this, you need to enter data in a special form. It is very convenient that in this case you can indicate not only the street that interests you, but also the name of a restaurant, store, cinema, or other institution.

How does Yandex taxi work for passengers? Why is it convenient to use such a service?

The answer is simple. There are many advantages of such a service. First of all, the client is always aware of the current situation. After all, the dispatcher often reports that the car will be there in five minutes, but in practice the waiting time increases significantly. Everything is different here. You can track the car on the map online.

An important point is that the taxis that are connected to the service are cars with a license and without any problems that often occur. For example, getting a receipt, ordering a car with a high-quality car seat (taking into account the age and weight of the child) - no problem. Among the most important advantages is that there is no need to call the dispatcher, explaining for a long time exactly where the taxi should pick up (in this regard, Yandex taxi is also more convenient for drivers), the ability to pay using a bank card, without cash. There will be no questions about the cost of the trip. But so often the same road with different drivers costs different prices. In this case, the tariffs are extremely transparent and understandable.

What do you need to place an order?

First of all, on the Yandex taxi ordering website you need to indicate the time of your order and route (its starting point and destination), mobile phone number. In this case, it is not necessary to indicate the exact name of the street; it is enough to enter the name of the store or salon. In addition, you can clarify some details: the need to equip the car with a seat for a child of a certain age (about 100 rubles plus the cost of the trip), the presence of luggage, other important preferences for the customer, such as the class of the car - business, economy, comfort. In this case, the system will automatically calculate the cost of the trip (approximately). Please pay special attention: you can transport animals, musical instruments or any equipment only in cars of comfort class and higher.

The order execution time can be specified exactly or as quickly as possible (indicate as “for the near future”). Yandex Taxi has several tariff plans during the day: weekend, night, day. The cheapest one is during the working day (from 9.00 to 21.00). As soon as one of the services is ready to accept the order, the client receives an SMS. This makes it possible to track the car. When the car arrives at the location specified by the client, he receives a corresponding SMS to his phone number.

In addition, you can install a special application on your phone. Why is this so important? Because you will have a little more functional options and placing an order will be more comfortable and simpler. You can install such a program in the App Store or Google Play.

Thanks to several important advantages, Yandex Taxi is becoming more and more popular every year. The only drawback is that you won’t be able to use this service in small provincial towns. Although over time, undoubtedly, such an opportunity will definitely appear.

Application for ordering Yandex taxi online. Yandex taxi application How to use the Yandex taxi application

Where to download the Yandex taxi application?

How to use the Yandex Taxi application?

How to install the mobile application?

How to order a taxi through the application?

How to pay for an order by card?

How to cancel the order?

What should I do if the application says that this area is not supported by the service?

Application settings and operation

How to get a trip report?

How to receive an electronic check?

How to enable Push Notifications?

How to enable SMS notifications?

How to change the application language?

Popular questions

Is it possible to call a taxi without an app?

What does the “Demo Order” button that appears at the end of the order mean?

How to exit the application?

Why can't I open the application?

Why does the application crash?

How to update the application?

How to clear history?

How to remove a bank card from the application?

Where can I specify the time in the Yandex.Taxi program?

How to cancel the order?

Is it possible to call Yandex.Taxi without using the application?

Payment Methods

How to pay for an order by card?

How to remove a bank card from the application?

Common Questions

How to exit the application?

Why can't I open the program?

Why does the application crash?

How to update the program?

How to clear history?

How to print a receipt?

Software installation

Account registration

Video training

User instructions

How to receive the money?

Why is it important to update software?

How to work with the Yandex Taxi application?

Yandex Taxi support for passengers

Passenger Code of Conduct: Take Care of Your Rating

How does the Yandex Taxi application work?

How does Yandex taxi work for passengers? Why is it convenient to use such a service?

What do you need to place an order?