How to restore a megaphone SIM card and how much it will cost. How much does it cost to restore a Megafon SIM card: cost and instructions Restore an old Megafon phone number

A SIM card can be blocked for various reasons, both conscious and unexpected for the subscriber. Often users take this step voluntarily when they are going on a long trip or lose their phone. If the gadget is lost, timely blocking of the card will not allow a third party to use it, which is especially important if the device is configured to automatically log into your personal account, which provides full access to account manipulation.

Another reason why a Sim was blocked could be too much negative balance. Well, without fail, the card will stop functioning if an incorrect PIN code or PUK code is entered several times in a row. This algorithm for protecting Megafon clients always works and is highly reliable. The provider simply cannot know whether an inattentive owner or an attacker is performing root actions with the SIM card, so it sharply stops repeated attempts to enter personal unlock keys at random.

After reading the material in this article, you will learn how to unlock a Megafon SIM card and what to do in a given situation to avoid incorrect actions that are typical for inexperienced subscribers.

Before we begin our review of ways to activate a blocked card, let us clarify one very important nuance. If a Megafon SIM card is not used for more than six months, the provider has the right to sell this mobile number again. Thus, a card that has been lying on the shelf for 6 months may already de jure belong to another user, and it is impossible to get this number back!

Methods for activating a blocked Megafon card

As already mentioned, there are several ways to get a blocked SIM card back to work. Some methods are multifunctional and allow you to bypass the blocking, regardless of the reasons for its activation. Some methods are narrowly targeted and applicable only in certain situations. The schemes we described are suitable for solving the problem of how to unblock a Megafon number in the following circumstances:

  • the SIM card was blocked by the subscriber's decision;
  • non-use of the number for a long period;
  • significant debt for the provider’s services;
  • blocking as a result of errors in entering the PIN or PUK code.

Let us remind you that the PIN code (PIN) and PUK code (PAK or PUK) are digital passwords that ensure complete SIM security; they are printed in the accompanying documents and are provided only to the owner of the number. The PIN code contains 4-8 digits, is entered every time the gadget is turned off and on, and can be changed at the user’s discretion. The PAK code is a factory unlocking key that cannot be changed. It will definitely be needed if the subscriber entered the PIN incorrectly 3 times and blocked the card. Then the user has the right to 10 attempts to enter the PKK to activate the card again.

If all these attempts are unsuccessful, the SIM card is blocked forever, but it is possible to purchase another Megafon package and transfer the previous number to it.

To unambiguously solve the question of how to unlock a Megafon SIM card, you can use the following approaches.

Use the functionality of your Personal Account

The proprietary self-service service provides the ability to independently block a number due to loss (theft) of the phone, leaving for a long time, etc. (up to 180 days). In your personal account, there is a “blocking” option in the “blocking current number” section. The reverse unlocking procedure is implemented using the same principle.

If it is impossible to use a SIM card when performing actions, you can log into the online service using your phone number as a login, and enter the PUK code instead of a password. Let us remind you once again that the digital password PUK is always contained in the accompanying documentation supplied with the SIM card.

Many people are interested in how to find out the reason for blocking a phone number at the initiative of the provider. Often this action by the operator is associated with the formation of too much debt on the subscriber’s account. In your personal account, you can always quickly view your balance and top up your account in a convenient way. If the reason for the suspension of the card was precisely non-payment of mobile communication services, after replenishing the account, the SIM card will be activated automatically.

Contact Megafon customer support center

This method is universal. The provider's contact center is specially created to solve subscriber problems. Therefore, feel free to call 88003330500 and voice your problem. In this case, the call center specialist must provide the required telephone number, the reason for blocking it and your passport details. Thus, the provider uniquely identifies the subscriber to whom the SIM card is registered and is ready to provide comprehensive assistance.

Visit the nearest operator's office

This approach is in many ways similar to calling a customer support center, but involves live communication with a consultant. In this regard, a personal conversation is more effective, since it allows the specialist to better understand the essence of the problem, even in a situation where the user cannot constructively explain the reasons for blocking the SIM card. If there is the slightest opportunity to reactivate the number, the office employee will definitely take advantage of it.

When going to the Megafon salon, you should take your passport with you to confirm your rights to own the card.

Unlocking a SIM card without a PAC code

We have already said that 10 unsuccessful attempts to enter the PUK code turn the card into a useless piece of plastic. This digital identifier must be indicated in the documentation and also duplicated on the polymer plate to which the new card is attached. Documents and this functional part of the packaging are subject to long-term storage. But still, if the circumstances are such that the PUK is lost and there is no way to activate the SIM card using the factory unlock key, under no circumstances enter the numbers at random. In such a situation, you need to call the contact center 88003330500 and contact the operator. Megafon's closed client database stores detailed information about phone numbers, including PUK card codes.

It is important to remember that when you ask a Megafon employee how to unlock a card, and ask for fundamental help in changing the phone number settings, be prepared to provide the passport details of the subscriber to whom the SIM card is registered.

You can use a SIM card purchased from an operator for an unlimited period of time. It has no expiration date or expiration date. Only the subscriber himself can block the operation of a SIM card. But in some cases, the card is blocked automatically. This is possible for various reasons.

Reasons for blocking:

  1. The SIM card has not been used for a long period.
  2. It was blocked due to loss.
  3. There was a debt on the phone balance for several months that was never repaid.

If desired, the subscriber can restore the Megafon SIM card within 90 days from the date of blocking. But two conditions must be met:

  • the card number has not been transferred to another client;
  • the service contract was concluded with the person who wants to restore the product.

If a subscriber switched to Megafon from another operator, he can receive a SIM card only within 9 days, after which it will be transferred to the owner operator.

You can find out whether a lost card can be restored:

  • by writing a request to customer support on the Megafon website or in the subscriber’s Personal Account;
  • by sending a message with the text (8 xxx xxx xxx xx full name, where xxx xxx xx xx is the number that needs to be unblocked, and full name is the last name, first name, patronymic of the owner) to phone 0500 from any Megafon number;
  • by calling the customer service hotline at 8 800 550 58 58.

There are two ways to restore a SIM if it has not been used or has been blocked:

  1. Contact the company's sales department.
  2. Leave a request on the official Megafon website.

These methods also work in cases where the card was lost and blocked by calling the operator.

Let's consider both methods in more detail.

Restoration through the sales department

Before visiting the sales department center, you need to find the nearest office; the addresses are posted on the operator’s official website at http://moscow.megafon.ru/help/offices/#offices.

In order to confirm his identity, the subscriber should take his passport with him.

A department specialist will help you restore your number in a matter of minutes. The client will need:

  • pay off the debt on the account, if any;
  • select and pay for a tariff plan if the previously connected one was transferred to the archive.

If the SIM card being restored was issued to another person, then you need to either invite him with you to re-register the contract, or present a notarized power of attorney to the company employee.

On the official Megafon website

Through the online service you can order a reissue of a SIM card if it has not been used for a long time. But you will have to pick up a new card yourself. For residents of Moscow and the region, the “courier delivery” service is available. The cost of the service can be clarified when registering for a SIM.

Recovery stages:


  • FULL NAME.;
  • Date of Birth;
  • phone number that needs to be restored;
  • passport series and number;
  • by whom and when the passport was issued;
  • address for receiving a new SIM;
  • contact information.

The application is processed within 1-2 business days. After which, the subscriber will be able to pick it up at the Megafon office, at the address specified in the application form.

Where to restore the SIM card Megafon

You can restore a lost or blocked SIM card through the office only in the region where the service agreement was concluded. If the subscriber is in another region, in order to unblock the card he will need to fill out an online application on the Internet on the Megafon website and order delivery by mail or courier.

Important! Postal and courier services are not available in all regions of the country. You can find out about this opportunity by calling the contact center at 8 800 550 58 58.

If the forwarding is refused, the subscriber will have 2 options for receiving a SIM:

  • independently by contacting the company’s office;
  • through friends and acquaintances, having issued a notarized power of attorney.

What is saved on the SIM card after recovery

If the card was blocked and was not replaced with a new one when restored, then all the data stored on it will also be available, including sent and received messages and SMS messages.

If the card was replaced, for example, due to loss or damage, then the contact numbers and messages stored on it cannot be restored. The new SIM will have:

  • tariff plan, if during the period of non-use of the number, it has not been archived;
  • positive balance if no subscription fee or other services were added;
  • additional services: live balance, superAON, blacklist and others.

Restoration cost

You can restore your SIM card absolutely free of charge. The fee is charged only for rooms included in the list of “beautiful” and “urban”. You can find out the cost of obtaining such a SIM card:

  • by writing an appeal on the operator’s official Internet page;
  • by leaving a request in the subscriber’s Personal Account;
  • by calling the customer service hotline number 8 800 550 58 58.

In addition, fees may be charged in some other cases:

  1. If there is a debt on your phone balance.
  2. If the subscriber changes the tariff plan.
  3. If new additional services are connected.
  4. If delivery by courier is ordered.

You can find out the full cost of SIM restoration when filling out an application on the operator’s website, or at the Megafon office.

Thus, restoring a lost or blocked SIM card is quite simple. The main thing is that the number has not been sold to another subscriber. If this happens, perhaps the best option would be to simply purchase a new SIM and no longer leave it idle.

MegaFon offers its subscribers a wide range of services. They can be used at any time of the day. But sometimes access to communication services is limited. This happens for various reasons, both on the initiative of the subscriber and on the initiative of the operator. Let's see how to unblock a number on MegaFon if for some reason it is blocked. At the same time, we will look at the reasons for the blocking.

Blocking by balance

The simplest type of blocking on MegaFon is by balance. As long as there are funds in the account, you can safely talk and use communication services. As soon as the balance becomes zero or negative, access to communication services will be blocked. In order to unblock a number on MegaFon, you just need to top up your account in any convenient way - the blocking should be removed automatically.

If the number cannot be unblocked even after you have topped up your account, try the following:

  • Turn off and turn on the mobile phone again;
  • Call MegaFon's helpline number 0500 and ask for help from consultants;
  • Contact the nearest MegaFon service office regarding the status of your number.

As practice shows, in order to unblock your number after resetting your account, you just need to wait.

In some cases, removing the block becomes impossible as a result of some network errors - you need to contact MegaFon's help desk or just wait.

Voluntary blocking

When you go on vacation, you can leave your phone at home so that no one bothers you with work questions or idle chatter. Still, sometimes it’s useful to take a break from mobile communications. And in order for the number not to be charged a subscription fee for the services used, it must be blocked using MegaFon’s “Voluntary Blocking” service. It comes with a small monthly fee, which is 1 rub./day. In order to unblock your number, you just need to wait until the set day for the blocking to be lifted.

If you need to unlock your phone ahead of schedule (for example, you were pulled out of vacation and called back to work), you should visit the nearest customer service office or send a text request to number 0500.

How to unblock a number after inactivity

Let's see how to unblock a phone number on MegaFon if no one has used it for a long time. The phrase “long time” means a period of 90 days. After this period, the number is blocked, and after some time, it begins to be put on sale - it will soon be transferred to another subscriber.

In order to unblock a number, you must complete the following steps:

  • Contact the nearest MegaFon office;
  • Write a statement asking to return and unblock the number;
  • Wait for the results of the application review.

If the phone number is free, you will receive a new active SIM card and can continue communication.

To avoid blocking due to inactivity, we recommend performing any paid action once every three months - calling, sending SMS, going online. Especially for these purposes, you can get the simplest and cheapest mobile phone.

How to unblock a number if you lose your phone

If your phone has been lost or stolen, you need to urgently block the number by calling the 0500 helpline. And in order to unblock it, you should visit the service office with your passport to get a new SIM card. The phone number, set of services and balance in this case remain the same. Obtaining a duplicate SIM card is completely free.

If you're tired of your operator

Guys, we know very well that operators raise prices and force subscribers to connect to services that the latter do not want to use. Fortunately, now there is a great opportunity to move to another operator with your number. There are virtual operators that provide very good rates and cool perks when porting a number. One of them is Tinkoff Mobile, which is increasingly being chosen by visitors to our site.

Found an old Megphone SIM card in your desk drawer? But most likely you won’t be able to use it right away, because if you haven’t used it for a long time, then, most likely, your SIM card is already blocked. In order for it to become working again, you need to unlock it. We will try to talk in detail about how to unlock a megaphone SIM card.

There are several reasons why a SIM card may be blocked. For example, if you have lost your mobile phone or it has been stolen from you, you should immediately immediately block your card so that unauthorized persons cannot use either the funds in the account or the subscriber’s contacts for various scams.

Or this case: you damaged the card while removing it from the mobile phone slot. Or perhaps you left the country for a long time and independently blocked the card from your “Personal Account”, and now you want to restore its functionality.

How to unlock a SIM card on Megafon.

Most often, a number is blocked automatically if it has not been used for six months. If for some reason you temporarily do not use a Megafon SIM card, we recommend that you periodically insert it into your phone and make a call.

If you miss the 6 month period, the SIM card is blocked and the subscriber has exactly 10 days to unblock it. Otherwise, the contract for this number is terminated unilaterally, and your number is put up for sale again.

But if your number has not yet been used by other subscribers, then most likely you will be able to restore it, even if several months have passed since the card was blocked.

However, if another subscriber is already using the number, then you will not be able to restore it in any way. Now there is only one option to get your old phone number - call it, describe your situation and ask to sell it to you.

Now consider the case when the 6 month period has not yet expired, but the card is blocked. To resume its service, you need to call the service number 8 800 333 05 00. You will be connected to an operator who will tell you in detail what steps you need to perform to unlock your SIM card. In Russia, the call is free, but if you call from abroad, roaming fees will be debited from your account.

The subscriber can also call the reference number 0550, where the autoinformer will offer you help. To connect to a “live” operator, press the number “0”. A qualified Call Center operator will definitely help you in this matter.

Please be aware that such inquiries may require verification of your identity when submitting these questions remotely. Therefore, when calling, have your passport with you, and also remember your code word. The Call Center operator may request this data from you.

How to unblock a number on the Megafon network.

If none of the above methods work, we recommend contacting one of the Megafon network of offices. The subscriber must have with him a SIM card that needs to be unlocked, as well as an identity document (passport of a citizen of the Russian Federation).

At the customer service center, contact a free consultant, describing your problem. Experienced employees of the mobile operator Megafon will help in this situation and will do everything possible.

How to unlock a modem on Megafon.

If the SIM card in the modem is blocked, you must perform the following steps:

  1. Find out the IMEI of your modem by going to Device Manager on your PC. Select “Modems”, find your device and click on it, selecting “Properties”, then “Diagnostics”, then click “Poll”. Then go to the bottom of the window, there you will see the IMEI of your modem.
  2. Download a program for creating IMEI codes from the Internet.
  3. Install the program and run it.
  4. Enter the code you found in step 1 in the program field.
  5. Press the “Start” button, then the “Unlock” value will appear, rewrite it.
  6. Now install the new SIM card into the modem.
  7. Enter the code you received in step 5 when prompted.

That's all, the modem is now operating normally.

A mobile phone number can be blocked by the operator's system for various reasons. Often the user himself restricts access to communications by accident or on purpose, while the operator performs a similar operation due to the subscriber’s unpaid debts. Unblocking a Megafon number is technically quite simple.

There are several methods you can use to restore a blocked number. Some of them are universal, so they can be used to unblock a number, regardless of the reason for restricting its operation. The rest can be used only in individual cases.

Megafon how to unblock a number - method 1

You can use this method if the card was blocked for the following reasons:

  • voluntary (the user himself blocked the number);
  • large debt on mobile account;
  • the SIM card has not been used for a long time;
  • PIN or PUK codes were entered incorrectly.

To unblock, use the services of the support center. For this:

  • contact the operator by dialing the number 88003330500 and call it;
  • inform the call center employee about the need to unlock the SIM card and give your phone number;
  • You will also need to provide the passport details of the owner of the number, so prepare in advance;
  • After this, the operator will inform you about the reason for blocking the card and the possibility of unblocking the number.

Megafon how to unblock a number - method 2

  • Contact the Megafon office closest to your location.
  • Talk to a consultant and ask him to unblock the number.
  • If the problem is solvable, the subscriber will be helped; otherwise, a new number will need to be created.
  • When contacting the support center with such a problem, you need to take the number owner’s passport with you.


Megafon how to unblock a number - method 3

This method can be used if the number was blocked directly by the subscriber. To do this, you will need to perform the following sequence of actions.

  • Register in the Service Guide or log into your personal account using the PUK1 code, which is used as a password. Instead of login, enter your mobile number.
  • After logging in, go to the settings and use them to unblock the number.


Megafon how to unblock a number - method 4

If the reason for blocking the phone number is a large debt on the account, you just need to top up the balance with the required amount. After this, the number will be automatically unblocked and available for use after some time.


Megafon how to unblock a number - method 5

This method can only be used if there is no PUK code in a situation where the number was blocked after entering the PIN code incorrectly a certain number of times.

  • Call the Megafon hotline at 88003330500.
  • Follow all prompts and contact the operator.
  • Request information about your PUK code.
  • Provide the operator with the necessary passport information.