What to do if VKontakte messages do not open. Problems opening VKontakte messages. Actions with messages
The VKontakte social network, like any other similar resource, is an imperfect project, as a result of which users sometimes experience various kinds of difficulties. In this article, we will look at solving problems due to which some VK messages do not open.
Today, most of the problems of the VKontakte website, whether difficulties on the side of the VK servers or local ones, can be resolved by contacting technical support. At the same time, in order to achieve a positive result, you should be especially careful when writing a description of the problem, providing additional material.
Technical support is a last resort, as often the waiting time for a response from specialists can reach several days.
Further, if for some reason you do not want to contact specialists, we will tell you about the most pressing problems and possible solutions. It is also important to note that not all of the proposed recommendations may be suitable in your case, since the problem with opening messages itself is quite difficult in terms of finding solutions.
Reason 1: Site malfunctions
In the vast majority of cases, the problem with opening messages does not come from local user problems, but from difficulties on the server side. In this case, the only possible solution for you is to simply wait a certain amount of time and try to open the desired dialogue again.
It is best to check general malfunctions of the VK website when you can relatively accurately observe other problems associated with some other functionality. This comes from the fact that messages are one of the most important parts of the resource and cannot stop working separately from other elements of the site.
In addition to the above, we recommend that you read the article on the topic of malfunctions of the VKontakte website, in which we examined in some detail a special service that allows you to monitor VK malfunctions in real time. There, with the help of discussions, you can find out what problems most users have encountered and, if there is nothing related to the messages, move on to further recommendations from this article.
Reason 2: Browser problems
One of the most complex, but already local problems is that when the web browser is used for a long time or after files are damaged, the browser can provoke various errors in the interface of the VK website and not only. In this case, initially you can act in the most humane way possible by logging into your account again.
If the dialogs still do not open or are displayed incorrectly, then you should do exactly the same thing as described, replacing the Internet browser you are using with any other one. In this case, you can make sure that the problem is caused by a malfunction of the web browser, and not the VKontakte servers.
Further, provided that the problem is local, you can stop using the browser or reinstall it, following the special instructions on our website. In general, this choice depends entirely on your personal preferences in terms of ease of use of the Internet browser.
Read more: How to reinstall,
Read more: How to clear history in .
In addition, it would be a good idea to get rid of previously saved cache files, which in most cases helps resolve literally all problems with the browser.
Read more: How to delete cache in
Reason 3: Virus infection
Many users of personal computers, out of ignorance, often blame virus infection for all possible problems. And although this is possible in an extremely small number of cases, you should not miss the presence of malicious programs on your system.
Before moving on, be sure to read the section of this article regarding browser problems. This is due to the fact that there are viruses that can block any functionality of VK, usually harming the Internet browser.
First of all, you should rule out the most common problem in which a system file becomes infected hosts.
Please note that the essence of blocking using a file hosts We touched on it in the corresponding article on our website.
Usually, hosts completely blocks access to the VK website, and not just to the section with dialogues.
Provided that the problem lies in other more complex viruses, you will need to turn to antivirus programs. There are many free antivirus programs on the Internet that are perfect for detecting and removing viruses.
In addition to the above remark, you can use special web services that are also aimed at detecting and subsequently removing malicious programs.
To save yourself from problems with viruses in the future, we recommend choosing and installing one of the most current antiviruses. In addition, this will allow you to make do with only the installed program, without affecting the above requirements.
Reason 4: No access from the VKontakte mobile application
If you are a user of the official VK mobile application and encounter problems in which messages do not open, you will also need to visit a special service to diagnose VK server failures. After this, provided that the problem is individual in nature, you will need to follow several instructions.
The article is intended for users of any device, but as an example we will consider the platform.
First, you need to re-authorize the application.
- Open the main menu in the VKontakte mobile application using the navigation bar.
- Using the icon and the image of a gear, go to the section "Settings".
- Scroll to the bottom of the expanded section and use the button "Go out".
- Confirm your actions by selecting the button in the dialog box "Yes".
- Once on the start page of the VKontakte mobile application, authorize using the login and password for your account.
- Now double-check the functionality of the partition "Messages".
After logging out, some of your account data will be deleted from your device. In particular, this concerns the possibility of automatic authorization in some other applications for Adnroid.
If problems with opening dialogs persist, you can also clean the application of various debris. Please remember that after following the recommendations, literally all data will be deleted from the add-on history.
If for some reason the recommendations did not bring a positive result, you need to reinstall the add-on in question. However, before proceeding with deletion, you should follow the previous instructions regarding deleting application data.
After the VK add-on is uninstalled, you need to install it again.
Before installing the application again, we recommend restarting your device.
- Open the main page of the Google Play store.
- Click on the line "Search on Google Play" and enter the application name "In contact with".
- Having found and opened the main page of the desired add-on, click on the button "Install".
- Confirm that the application has access rights to your device using the button "Accept".
- Wait for the download and installation of the add-on to complete.
- After VKontakte has been downloaded, use the button "Open" to launch the application.
We hope that after reading this article you were able to resolve problems with VKontakte dialogs not opening. All the best!
Hello dear users. If you are reading this article, it means my site is functioning normally and opens without problems. The same cannot be said about VK, because sometimes it is not possible to access it, photos and messages do not open. What to do in this case?
If the VKontakte site does not open, then you should use the following recommendations.
https://vk.comAnd we get an error message.
There can be two options here - either the Internet does not work, or there is a technical problem on the contact side.
To determine the reason, just try opening any other website. If it works, then we wait until VK technical support fixes the problems.
If not, then here you should check and revive your Internet connection.
Viruses and problems with the hosts file
Once again I remind you - you should not visit dubious sites, download and run suspicious files. There is an extremely high probability that your computer will get a virus (see). And you will begin to see interruptions in its operation. This may also affect the fact that sites on the network will no longer open and function. Including the VKontakte website.
If trouble has already happened, here's what you should do. First, check your system hosts file. You will find it here:
%system-disk%:\Windows\System32\drivers\etc
Open it with a notepad and make sure there are no extraneous entries. Below I will give you a standard version of the hosts file. You can just copy it.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a "#" symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
If these manipulations do not help open the social networking site, you should conduct a full scan of your PC for threats.
You will find all the necessary information regarding scanning and editing the hosts file in the manual -.
Programs block access
You should check to see if there are any programs or applications installed that may block access to the VK site. This could be an antivirus utility - in this case, just add the appropriate exception to its settings.
Or the application through which you access the social network blocks its operation through the browser. You can simply delete it, or try playing with the settings.
VKontakte messages and photos do not open
The last thing I would like to talk about.
Such a nuisance happens when you try to open a correspondence.
The same thing happens when you try to open a photo (see. ). Quite unpleasant.
But there is also good news. You don't need to do anything. Just wait a couple of minutes. Such errors appear extremely rarely, and are corrected very quickly. In my memory, the longest wait was about 15 minutes.
That's all. After this, all functions begin to work normally again.
Conclusion
Thus, all problems with the accessibility of the VKontakte website can be divided into two large groups - security problems and technical problems. The first category is entirely your responsibility. Make sure you have an antivirus utility installed on your computer. Do not visit suspicious resources, and even more so, do not download files from them.
Questions?
In contact with
Why don't messages open in VKontakte dialogues?
- Reload the page by pressing F5
- If it doesn't help, change the browser
the point is that it is not a problem with your internet connection or browser. It's a bug in the contact site itself. Sometimes such problems appeared for everyone, regardless of what browser the person was using. try reloading the page, or logging in later.
Maybe it's a connection problem and just needs to be fixed. And then refresh the page. But in most cases, these are problems on the site itself and you will not be able to fix it until everything is resolved.
Also, messages on the site are often late and again there are problems on the site itself.
Just yesterday I encountered a similar problem. Messages were not displayed when opening dialogs! That is, it was possible to see a list of all dialogs, but it was not possible to open them.
In such a situation, the first thing you need to do is reload the page. If this does not help, then you can try opening messages through the mobile version of the site or through the mobile application. Often VKontakte problems only affect the full version of the site.
If nothing helps and messages still do not open, then you can only wait for VKontakte employees to fix the problem. This usually does not take more than 30 minutes.
The very first thing to do is refresh the page. This usually helps. If it doesn't help, then you need to wait a little.
If time has not given its results, then try logging in from a different browser.
I have encountered this problem more than once. In most cases, it is related to problems with the site and will be fixed within the next hour. The user himself will not be able to influence the speed of solving such a problem.
If a failure occurs in your browser, then you need to refresh the dialog page by pressing F5.
This happens periodically, I think it’s the site itself that hangs. I see that I have messages, I click, but they do not open, and even repeated page reloads do not help. There are two options: either log in later, or try logging in from a different browser.
What you need to do:
3.Download the ccleaner program to your computer. In order to find and download it on the Internet, you just need to enter the name of the program; it clears out all unnecessary information that may interfere.
4. Clean your computer once a week (by doing a full scan)
5.And then you won’t have problems!!!
And this happens to me periodically, I see that there are messages, I click to open, but nothing. But everything else works. Well, refreshing the page helps me, although not always; sometimes I have to restart the computer or log in from a different browser.
In fact, this is a fairly common problem with the site itself, as far as I know. It happened more than once. Try reloading the page or just wait, log in from a different browser.
But in those cases when my fellow sufferers and I encountered this, the problem was precisely internal. Over time, the problem was fixed.
This happens to me when the contact itself gets stuck for some reason and doesn’t move well from page to page. Sometimes it helps to just wait and not poke him. It slows down a little, and then it works fine again. And sometimes you have to close the tab and then open it again to remove the blockage.
People at our work also complain, and this happens to them often. Either restarting the computer helps them, or they have to close the tab, then open it again, or go to the page from another browser.
This problem is encountered very often. It is often impossible to open not only messages but also discussions, forums, guests, ratings, etc.
What to do?
I will describe several options that could cause this problem.
1. On the Odnoklassniki website they often carry out all kinds of work. Due to testing of some new “trick”, many functions of the site may not work.
2. Update the flash player to the latest version. Because of this, certain functions may also sometimes not work.
3. You may have a program installed (installed voluntarily or accidentally) that can block scripts that are located on Odnoklassniki. Remove or disable it.
4. It happens that these problems appear due to incorrect operation of your browser. For the Odnoklassniki website, I recommend using a browser Google Chrome. If it still doesn't work, clear the cache. How to do it?
Step-by-step instructions for clearing cache (temporary files) in browsers.
Browser Google Chrome
Click on the icon wrench in the browser toolbar.
Select Tools.
Select Deleting browsing data.
Choose During all this time
In the dialog box that opens, check the boxes next to the types of data that you want to delete (in our case Clear cache)
Click Clear the history….
For browser - Microsoft Internet Explorer versions 6.x, 7.x, 8.x.
For Internet Explorer 8.x version:
Service
Select Delete browsing history…
Check the box "Temporary Internet files".
Click Delete.
It may take several minutes for your cache history to clear. When the files are deleted, click OK
For version Internet Explorer 7.x:
In Internet Explorer, select the menu Service. If the menu is not visible, press the Alt key to show it.
Select Delete browsing history…
Click Deleting files.
Yes.
Click Close.
For version Internet Explorer 6.x:
In Internet Explorer, select the menu Service.
Select Internet Options.
Go to the tab Are common.
Click Deleting files.
In the confirmation window, click the button OK.
To close the Internet Options window, click OK
For browser - Mozilla Firefox
How to determine which version of Firefox you are using
To find out which version of Firefox you are using, follow these steps:
On Windows: Select the Help menu, and then click About Firefox.
On Mac OS X: Click Firefox and select About Firefox.
For version Firefox 3.5.x for Windows:
Tools.
Select Erase recent history….
In the drop down menu "Clear" select All.
Click the button "Details".
Check the box "Cache".
Click Clear now.
For version Firefox 3.x for Windows:
In Firefox, select the menu Tools.
Click Delete personal data.
Check the box "Cache".
Click Delete now
For version Firefox 3.x and 3.5.x for Mac OS X
:
Select menu Firefox.
Select Settings.
Select Additionally.
Go to the tab Net.
In chapter "Autonomous storage" click the button Clear now.
Click OK.
For version Firefox 2.x for Windows:
In Firefox, select the menu Tools.
Select Settings.
Select Additionally.
Go to the tab Net.
In chapter "Cache" click the button Clear now.
Click OK.
For version Firefox 2.x for Mac OS X:
Select menu Firefox.
Select Settings.
Select Additionally.
Go to the tab Net.
In chapter "Cache" click the button Clear now.
Click OK.
For browser - Opera
How to determine which version of Opera you are using
To find out which version of Opera you are using, follow these steps:
On Windows: Click Help and select About.
On Mac OS X: Click Opera and select About Opera
For version Opera 9.x for Windows:
In the Opera browser, select the menu Tools.
Click Settings.
Go to the tab Additionally.
Click Story.
In chapter "Disk cache" click Clear.
OK.
For version Opera 9.x for Mac OS X:
Select menu Opera.
Click Settings.
Go to the tab Additionally.
Click Story.
In chapter "Disk cache" click Clear.
To close the settings window, click OK.
5. Check your computer with Kaspersky antivirus software.
If you still have questions or your problem is not resolved, write in the comments and we will help you solve it.
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Good afternoon everyone. In this article we will talk about one of the main functions of the VKontakte social network - sending messages to other users. And at the same time we will learn about some of the nuances associated with sending messages, find out what capabilities and functionality they have, figure out how to manage correspondence and much more.
VKontakte messages are quite a powerful tool. Let's find out about everything in order...
VKontakte messages. What, how and why?
Message alert. New messages on VKontakte
When a message arrives from another user, the site notifies you about it. There are several types:
- instant notification on the website;
- notification via SMS to your phone number;
- notification via email;
The second and third types of notifications work when you have set the appropriate settings in the “Notifications” section. Instant notification on the site is configured by default. When someone writes to you, the number “1” appears in the main menu of the page opposite the “Messages” item.
How to find out the number of new messages on VKontakte? Everything is very simple. On the main page you can see what number is in the main menu opposite the “Messages” item. If, for example, there is the number 3, then this means that three people wrote to you.
It should be remembered that on the main page this counter indicates exactly the number of people who wrote to you (and each of them could write more than one message). If 4 people wrote you 6 messages, then the number “4” will be displayed here, not “24”! And when we go to the dialogue section, we can see how many messages a particular person has written.
Sending text messages and sending settings
There are three ways to send text messages on the site:
- through the “Messages” menu item (via “VKontakte” dialogues);
- from the page of the user you want to write to;
- via quick chat;
1. Let's look at the first option - communication through the VKontakte dialogue page. This is the most common and most convenient way of correspondence. In the main menu you need to select “Messages” item, after which you are taken to a page with a list of dialogs. Here you can select any interlocutor with whom you have already communicated or use the search in the list of dialogues.
I would like to note this point. Until you have written text in the input field, the button for entering a voice message is available (microphone icon to the right of the field). As soon as you start typing, the send voice message button changes to a regular send button. This means that you can send either this or that message (a combined text and voice message cannot be sent). How to send voice messages will be discussed in the next article.
As mentioned above, you can send a message using the “Enter” key. But we remember that this key is usually used to break lines in a text editor. “VKontakte” line transfer is carried out by pressing the key combinations “Shift+Enter”. If you are not satisfied with this option, then there is another one. In the second case, line breaks are carried out using the “Enter” key, and sending is carried out using the “Ctrl+Enter” key combination. To select this option, you need to hover your mouse cursor over the “Submit” button and in the window that opens, check the box next to the second option.
2. Second sending option - from user page. To do this, we look for the right person among friends (or through a search) and go to his page. Under the avatar, click on “Write a message” and begin a dialogue with a new interlocutor.
3. And the third sending option is through quick chat. If you look at the lower right corner of your screen, you will see a small window there with the number of users and a thumbnail of the avatar of one of your friends. This is the quick chat access window. The counter displays the number of friends online. If you click on the window, a list of dialogs will open. You can conduct correspondence directly from here - select the desired interlocutor and start communicating.
In this case, messages sent via quick chat are also displayed in the list of dialogues on the “Messages” page. You can close the chat at any time and go on to a normal dialogue with the interlocutor, while the correspondence history will be saved.
How do you know if the other person has read the message?
To find out whether the interlocutor has read your message or not, just look at its color in the correspondence. Unread items are highlighted in light blue, and after reading, the background becomes white, like the background of the rest of the correspondence.
It often happens that VKontakte shows unread messages, but there are none. This is a site glitch (and this also happens). You should refresh the page and sometimes clear your browser cache. As a rule, after this the counter is reset to zero. Often such a jamb happens in the mobile version of VK. Typically, in this case, you have to close and reopen the application. But sometimes this doesn’t help, and you have to restart the phone. Apparently, this glitch appears on weaker phone models.
How can you find out if your interlocutor has read your messages or not while in the dialogue list? Your unread messages are always on top and have a slightly bluish tint rather than light. In addition, next to them there is a counter of unread messages, displaying their number.
Attachments to VKontakte messages
The possibilities of correspondence would be greatly limited if it were not possible to attach media files and other documents to your text messages. But the creators of the social network have thought through and provided for everything, so you can not only communicate with friends, but also exchange photos and videos, attach music, documents to dialogues, and even transfer money.
Photos, videos, music
Let's look at all possible attachments to messages. Since the most common and frequently used attachment is a photo, attaching photos implemented with a separate button. It looks like a camera icon at the end of the text field.
Moreover, this function allows you to attach photos only from your computer’s hard drive. If you want to attach a photo from a personal photo album, select the first item in the attachment menu.
In the window that opens you can:
- select a photo from a photo album;
- upload a photo from your computer via the “Upload Photo” tab;
- take a photo from the installed webcam through the “Take a photo” tab;
Similarly, you can attach a video to the correspondence. Select the second item in the attachment menu “Video recording”, and in the window that opens, you can either select a video from the list of your video recordings, or use the search for all videos in the social network database. Music is added in the same way - either from your own list of recordings, or through a global search in the VKontakte music database.
Attaching documents
You can attach any document to the correspondence - for example, an estimate in Excel format or a text document, a PDF file, etc. There is a “Document” attachment for this. Select it and download the required file from your computer.
It is worth remembering that “VKontakte” cannot attach execution files or scripts – with the extension .exe, .apk or .js. Thus, the site limits the spread of pirated programs and viruses. Moreover, these files are recognized even when they are archived.
If you have already sent any files, they are automatically saved in “Documents”. If you decide to resend them to someone, you simply need to select them from the list of documents that opens with the “Documents” attachment type.
Card attachment
You can attach a map to any message, on which you can mark a point or place. This can also be done through the attachment menu. Select the “Map” item and open a window with a world map. There are not many settings here - you can change the scale, change the map type (scheme, satellite or hybrid), or use the map search. In addition, there is a mark on the map that can be moved anywhere, thereby indicating an object or location, which can then be sent to the interlocutor.
As a rule, it is always more convenient to use the search on the map. For example, I need to mention the Nizhny Novgorod Kremlin. I type “Nizhny Novgorod” into the search, then move the tag to the Kremlin - and you can send the map by clicking on the “Attach location” button.
Gifts and money transfer
Through VK messages you can also send gifts to friends or transfer money to them. We will talk about how to send a gift or a gift to a friend in the relevant articles.
Attaching emoticons
Emoticons are needed to express emotions that cannot be conveyed in a text message. To attach an emoticon, you need to hover over the face icon after the text field.
Next, select the desired emoticon in the drop-down list or use the scroll bar and select the desired symbol from several sets that the social network has. Those emoticons that you use regularly in messages are displayed at the top in the “Frequently Used” section.
Actions with messages
Why can't I send a message to the user?
It's all about privacy settings. Most likely, the person you are trying to write to has set it to say that only friends can write to him. If you are not friends with this person, then the function of sending a message will not be available to you. Some people limit themselves in this way from all sorts of spam and fraudulent correspondence so that they are not disturbed by strangers.
In order to write to this person, you will have to send him a request to add you as a friend. Only after he confirms that you are his friend will you be able to write to him.
The person could also blacklist you. At the same time, you will also not be able to write to him. (In more detail, why it is not possible to write to the user is described in)
By the way, you can make the same settings at home if you don’t want to be disturbed by strangers.
How to edit a VKontakte message
To the great joy of users of the social network, it appeared not so long ago. You can make changes within 24 hours after sending it. If you hover your mouse over it, a check mark will appear on the left, and on the right you will see a pencil icon. All you need to do to edit is click on it and editing will become available.
In the window that opens, you can change the text part, as well as add new attachments or emoticons. After editing is complete, you need to click on the check mark icon. If you change your mind about making edits, you can quickly close the editing window with a cross.
Deleting individual messages
How to delete a “VKontakte” message? Sometimes you need to “remove” some part of the correspondence from the dialogue. If you hover over any message, a checkmark appears on the left. If you activate it, an action bar with a dialog appears at the top. Select the icon with the trash can and click on it. A window will open where we will be asked to confirm the action (“Are you sure you want to delete the message?”) Click on the “Delete” button and get rid of the message.
Remember - deleted VKontakte messages can be restored as long as you have not updated or reloaded the page. Until this point, the recovery operation will be available. After updating the page or closing the site, it is impossible to restore a deleted message! You also cannot cancel a message that has already been sent.
Personal messages on VKontakte. How to clear chat history
You may have some personal, secret messages that you do not want to show to anyone at all. You never know - they forgot to close the page on a personal computer, or left the phone, and someone (parents, friends, wife/husband) took it and read the correspondence. In these cases, clearing the correspondence history will help you, since it deletes not only all messages, but also the dialogue itself from the list of dialogues.
To delete correspondence, go to the dialogue menu (icon with three dots) and select “Clear correspondence history”. After this, you will be asked if you really want to clear your history and warned that it will be impossible to cancel this action. To complete the action, click the “Delete” button.
As we wrote above, it is impossible to cancel this action! So think carefully before deleting your chat history.
How to forward a message
In order to forward a message, you need to select it (the same as with the delete action). After this, two buttons “Reply” and “Forward” will become available above the dialogue. The difference between them is that the first one works only in a given dialogue (you seem to be quoting a message from your interlocutor, like on a forum), while using the “Forward” button you can forward any message from one dialogue to another.
Next, go to the general list of dialogs and select the one where we need to forward the message. The forwarded message now appears as an attachment. You can also add something in the text field, attach an attachment, or add an emoticon. You can also cancel the attachment action by clicking on the cross.
A very convenient function, with its help you can quickly transfer news or the desired attachment from one dialogue to another.
Important messages on VKontakte
Some messages can be marked with a special importance icon, after which they are saved in the section. Imagine they are sending you some important information. You can, of course, put it in a notebook, but VK has provided a convenient tool for storing important information.
Go to any dialogue and hover over the message. A star icon will appear on the right with the hint “Mark as important.” Let's tag!
After that, it appears in the “Important messages” section (upper right corner of the page).
If we go to the section, then there we will see the entire list of “importances” we have noted. Here we can unmark the importance, look at the date of the message, or go to the dialogue itself (arrow icon). By the way, the importance can be removed in the dialogue itself, and not just in the section with marked messages.
Well that's all for today. I wish you interesting correspondence and acquaintances!
